Frequently asked questions
What is the return policy?
All sales are final.
Due to the nature of our limited drops and pre-order items, we do not accept returns, exchanges, or cancellations once an order has been placed.
Please double-check your size, shipping address, and order details before completing your purchase.
Damaged or Wrong Items
If you receive an item that is damaged or incorrect, contact us within 48 hours of delivery with photos, and we will make it right.
Pre-Orders
All pre-orders are final sale and cannot be changed or canceled once submitted.
For any questions, email us at increasingparadisee@gmail.com or DM us on Instagram iincreasingparadise.
When will I get my order?
Processing Time
All orders require 1–3 business days for processing before shipping.
Pre-Orders
If you purchased a pre-order item, please note:
Pre-orders take 7–12 days to be produced and prepared for shipment.
This time does not include shipping transit time.
Shipping Time
Once your order ships, delivery usually takes 3–5 business days depending on your location and the carrier.
Order Updates
You will receive a tracking number by email or text as soon as your order ships.
If your order has a pre-order item, tracking will be sent once production is complete.
Need Help?
If you have questions about your order, contact us at increasingparadisee@gmail.com or iincreasingparadise on instagram.
How do i get in contact?
We’re here to help. If you need support regarding your order, shipping, or general questions, you can contact us through the following:
How to Reach Us
Email: increasingparadisee@gmail.com
Instagram DM: @iincreasingparadise Business Hours:
Monday–Friday
11 AM – 8 PM (EST)
Messages sent outside of business hours will be answered the next business day.
Response Time
Please allow 24–48 hours for a response.
During high-volume periods, replies may take slightly longer.
Order Issues
For damaged or incorrect items, you must contact us within 48 hours of delivery with photos and your order number.
What We Don’t Provide
No phone support
No live chat outside business hours
No returns or exchanges (Final Sale Policy)
How much does shipping cost?
Product Pricing
All sets are priced at $110.
Customers can receive $5 OFF their order by signing up for our SMS list before checkout.
(Discount is automatically applied after signup.)
Shipping Costs
Standard Shipping: Flat rate $7.99 Free Shipping orders over $200
Shipping cost is shown at checkout before you place your order.
Pre-Orders
Pre-order items take 7–12 days to produce before they ship out.
Pre-order shipping cost is the same as standard shipping.
International Shipping
Rates are calculated at checkout based on location.
Customers are responsible for any import or customs fees.
Non-Refundable
Shipping fees are non-refundable.
If a package is returned due to an incorrect address, the customer must pay the reshipment cost.
Tracking
Tracking numbers are sent by email or SMS once the order ships.